Patni Walkin May18 - 22

Technical Support Analyst

Experience : 1 - 2 Years

Location : Delhi, Delhi/NCR

Education : UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type : BPO/ITES /CRM/Transcription

Functional Area : ITES/BPO/KPO, Customer Service, Ops.

Job Description

Handling Trouble Tickets in the form of Calls/Online Requisitions/ Emails / Voice Mails.
To maintain a high degree of customer service for all support queries and adhere to all service management principles.
To take ownership of user problems and be proactive when dealing with user issues.
To log all calls on the call logging system.

If interested you can walk in for the interview on 18th May till 22 May 09' between 12-5 PM at the below mentioned address:-

Venue

Patni Computer Systems Ltd.
C-28,
Sector-58,
Noida
UP

Desired Candidate Profile

Person needs to be Open to work in 24X7 Environment.
Should be willing to learn under pressure situations
Team Player, high in confidence
Excellent Communication Skills

Keywords : TSE, TSA, Technical Support, Analyst, TSO