Showing posts with label CustomerService. Show all posts
Showing posts with label CustomerService. Show all posts

Thursday, May 21, 2009

Siemens Freshers Walkin May 20 - 22

Experience : 0 - 3 Years

Location : Bengaluru/Bangalore

Education : UG - Any Graduate,Graduation Not Required

PG - Post Graduation Not Required

Industry Type : BPO/ITES /CRM/Transcription

Functional Area : ITES/BPO/KPO, Customer Service, Ops.

Job Description

This opening is for one of our US Process, dealing with calls related to customer quiries (Inbound).Shifts would be night shifts, and this would be an entry level position. Highly experienced candidates need not apply.

Desired Candidate Profile

Currently we have openings for CSR - US Inbound Voice Process.

Eligibility: UG/ Graduates or 10+2+3yrs Diploma/10+3yrs Diploma with Min 1yr INTERNATIONAL CALL CENTRE VOICE experience a MUST

BE/BTech/MBA/PGDBM/MCA - NOT ELIGIBLE

Graduates - fresher/ experienced can apply for the same.

Skills required: Excellent Communication skills

Customer Oriented

Ability to handle pressure & willing to work in shifts.

(PS :Age limit is 30)

Interested candidates can Walk in on weekdays between 10am-4pm at the address mentioned below:

Venue

Siemens Information Processing Services
2nd Floor, LOGOS, Bible Society Building
Next to Kids Kemp, Trinity Circle
M G Road,
Bangalore .

Keywords : Good communication skills, Willing to work in shifts, Customer oriented,

Positive attitude.

Patni Walkin May18 - 22

Technical Support Analyst

Experience : 1 - 2 Years

Location : Delhi, Delhi/NCR

Education : UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type : BPO/ITES /CRM/Transcription

Functional Area : ITES/BPO/KPO, Customer Service, Ops.

Job Description

Handling Trouble Tickets in the form of Calls/Online Requisitions/ Emails / Voice Mails.
To maintain a high degree of customer service for all support queries and adhere to all service management principles.
To take ownership of user problems and be proactive when dealing with user issues.
To log all calls on the call logging system.

If interested you can walk in for the interview on 18th May till 22 May 09' between 12-5 PM at the below mentioned address:-

Venue

Patni Computer Systems Ltd.
C-28,
Sector-58,
Noida
UP

Desired Candidate Profile

Person needs to be Open to work in 24X7 Environment.
Should be willing to learn under pressure situations
Team Player, high in confidence
Excellent Communication Skills

Keywords : TSE, TSA, Technical Support, Analyst, TSO