Tech Support Walkin - Microland - 26th to 30th June 2009 - Bangalore

Company Name : Microland

Skills Required : Tech Support

Experience Required : Freshers

Job Location : Chennai

Walkin Date : 26 June 2009 - 30 June 2009

Walkin Time : 10:00 a.m - 05:00 p.m

Job Description :

Walk-In for an Interview, from 26th to 30th June 2009 (except for Sat & Sun) from 10Am to 5Pm at

Job Profile:

Provide First - level Technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
Escalate problems when unable to resolve customer issues.
Log and sufficiently document all contacts with customers in designated tools.
Identify and provide input on unique or recurring customer problems.
Be a champion Client specific tools, Customer Care Procedures. Provide Microland Solution Network feedback at all times.
Age Limit 18-27yrs.

Desired Candidate Profile

Freshers (graduates or diploma holders or ITI, Experienced from any domain) with good communication skills, Basic technical knowledge, technical support,willing to work in night shifts/rotational shifts.



Walkin Venue :

Venue:
Microland 1B, Ecospace Belandur, Outer Ring Road, Bangalore 560 103-India