Company: iNautix
Job Description: Internal Help Desk - L1 - VOICE Support (Windows)
* Answer Service Desk Calls for Bank of NewYork Mellon Internal end user.
* Provide Level 1 Support in resolving password related issues.
* Resolving customer queries.
* Meet established OLA and SLA for Call Handling .
Post: Customer Support Executive (Help-Desk)
Skills:
*Excellent Communication Skills ( Written and Verbal).
* Customer Handling Skills.
* Experience in handling Windows- Support would be plus.
* Good analytical skills
* Willingness to work in night shift ( rotational).
* Ability and willingness to learn quickly in a fast pace environment.
Qualification : BSc, BCom and B.A (only non- Engineers)
Experience:Freshers/Experienced
Job Location: Chennai
Walkin Time: Monday to Friday at 11:30 AM to 8:00 PM.
Contact Person: Mr. INDER (Mobile no - 99412-36756)
Interview Venu:
i Nautix Technologies India (P) Ltd,
8th Floor, Ascendas International IT Park,
Canal Bank Road,
Taramani, Chennai - 600 113.
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