Friday, July 9, 2010

Walkins in Hyderabad for BPO Voice


Walkin interview details@knock-in.com
Walkins in Hyderabad for BPO Voice

Company Name HCL BPO
Skills Customer Care Voice
Educationnot mentioned
Experience 1 - 5 Year(s)
Job Location Hyderabad / Secunderabad
Post not mentioned
Walkin interview Date 11 July 2010
Walkin interview Time 09:00 a.m - 04:00 p.m
Description
WALK-IN DATE: 11th July 2010, Sunday TIME: 9.30 AM to 4.00 PM ROLE: Customer Care Location: Hyderabad Things to carry with you: Hard copy of a resume Contact Person: Ravi/Vinay 9966199610/30941162 Job Overview This position is responsible to provide front-end, Customer support by providing answers to most product or product line usability or functionality questions Desired Profile KEY SUCCESS ATTRIBUTES o Receive frontline issues/calls from most customers o Handle all functionality and usability related issues o Enhance the customer experience â?¢ Develop skills with products to provide quality customer support â?¢ Understand complex product or product line questions, record them accurately, and use the appropriate process to progress issues towards resolution. â?¢ Create/update customer issues. â?¢ Send product solutions to customers. â?¢ Issue closure with verified solutions. Competency â?¢ Good customer service skills. â?¢ Good communication skills. â?¢ Good analytical skills. Work Experience: The Suitable candidate will have strong communication skills, 12 to 60 months of experience in a related field, and/or a commensurate education. The candidate must be proficient with the product or product line they will be supporting. PRE-REQUISITES Mandatory Education B.tech/B.E,BCA,MCA,M.Tech,MS (Excluding 2010 pass outs)
Walkin interview Venue
VENUE: HCL Technologies Limited, Special Economic Zone, L & T Phoenix Info Park Pvt. Ltd, Building:H-08;Level-2 & 3, HITEC CITY 2, Hyderabad-500 081 Landmark: Behind Dell

1 comment:

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