Leading BPO for US Inbound

Walkin interview details@knock-in.com
Leading BPO for US Inbound
Company Name	Mani Job Destination
Skills	notmentioned
Education	B.A/BCA/B.Com
Experience	notmentioned
Job Location	hyderabad & secunderabad
Post	not mentioned
Walkin interview Date	Mon 12 Jul, 2010 To Mon 19 Jul, 2010
Walkin interview Time	10 am to 6pm
Description
Provide first-level support on basic operational or maintenance of personal computers and /or peripherals using available tools. Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines. Escalate problems when unable to resolve customer issues. Log and sufficiently document all contacts with customers in designated tools. Ideal Candidate will be supporting Global customers of Dell in Tech issues. Tech Support will be primarily on Windows Operating System and Hardware issues in Desktops and Laptops. Desired Profile Excellent Communication Skills in English is a must. Good knowledge in computer Hardware and Windows Operating systems. Candidates with Hardware Certification, MCSE, A+ Certification will find this job as the right job to progress in their career. Candidates applying for this job should be willing to work in the NIGHT SHIFTS. Graduates/Undergrads/Dropouts can Apply. Undergrads/Dropouts should have at least 12months of international Bpo experience in Voice Process Btech/BE/Engg should have at least 6-12months of BPO experience in International BPO
Walkin interview Venue
Hitech City, call 9989051577 begin_of_the_skype_highlighting 9989051577 end_of_the_skype_highlighting, 64562877