Walkin - Voice Process - WIPRO BPO

Walkin interview details@knock-in.com
Walkin - Voice Process - WIPRO BPO
Company Name	WIPRO BPo
Skills	BPO/ITES
Education	Not Mentioned
Experience	0 - 2 Year(s)
Job Location	Pune
Post	Not Mentioned
Walkin interview Date	22 September 2009 - 25 September 2009
Walkin interview Time	11:00 a.m - 06:00 p.m
Description
Job DescriptionResponsible for customer service turnaround within set time frames. â?¢ Minimize customer dissonance, optimize charge out and cost per transaction. â?¢ Monitor customer satisfaction levels and participate in developing improvement plans. â?¢ Maintain customer and vendor databases. â?¢ Implementation of new negotiated facilities services and programs. â?¢ Ensure accurate documentation of customer profiles. â?¢ Handle written customer correspondence on behalf of operations. â?¢ Communicate with operations staff on client issues, policy change etc. Desired Candidate ProfileEligibility Criteria: Age: 18 to 45 years Education: UNDERGRADUATES/ GRADUATES BE/BTECH/MCA/PGDCA/MBA NEED NOT APPLY Experience: FRESHERS can also apply
Walkin interview Venue
Wipro BPO (Monday to Friday) Plot No. 2 Phase 1 Rajiv Gandhi Infotech Park Next to Infosys BPO Hinjewadi Pune-411057 Wipro BPO (Monday to Saturday) FC Annex, 1215, Shivajinagar, Landmark: Lane opposite Fergusson College Gate 2 Lane adjacent to Hotel Savera Next to TATA CAPITAL